Support & Documents
Zamp Solar FAQ:
1. What does the b01 601 error message on my charge controller mean?
This common error code means the charge controller can’t see the battery bank. The most common cause of this is a bad connection between the charge controller and the battery bank. We put together this handy troubleshooting document to help you fix it, Charge Controller Error Code Document.
2. How do I install your Zamp Solar Mounting Feet?
Installation is actually pretty simple. Follow the instructions in the video below to see the step-by-step process. Mounting Feet Install Video
3. Is the Zamp Solar port reverse polarity?
No, but they are different from other brands of solar ports because all of our SAE plugs are polarity-protected for safety reasons just like GoPower. That means the positive pin on all of our SAE plugs is set back and covered to prevent accidental contact that could damage your panel, short your battery, or give you a pretty nasty shock. So, because of the polarity protection on our plugs, Zamp Solar ports are only compatible with Zamp Solar SAE plugs.
4. I have a Zamp Solar Ready sticker on the side of my RV, what does that mean?
If an RV is “solar ready,”it means that the RV came pre-wired for our solar products with either a 3-port roof cap, a single port roof cap, or a side-wall port. However, each manufacturer does it slightly differently—some include full wiring, while others only wire from the roof to the batteries.
- If your RV came with a Zamp Solar sidewall port, all you need to do is pick one of GoPower's Portable Solar Kits and plug it in.
- If your RV came equipped with a solar port roof cap (single or triple) and a charge controller, you’ll just need to choose one of our Go Power Roof Mounted Solar Kits, mount the panel(s), and plug them into the solar port roof cap.
5. Do B-STOCK (Cosmetic Blemished) Zamp Solar panels and portable kits have a warranty?
YES, these panels are sold with a 10 year warranty when purchased from an authorized dealer. We distributed these panels through select dealers including Zampsolar.com and Solaroverstock.com. We guarantee that the PV module(s) exhibits a power output greater than 90% of the minimum peak power at standard test conditions (STC1).
Documents and Downloads: